Hello rtapia,
I guess you are seeing an error that is reported CQ: P100007622. This issue is fixed in the upcoming release of the Update Center.
Workaround at the end of the email.
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Explanation:
After opening PLUS+1 Update Center, and you are asked to log in, you end up on a “Congratulation” page with a button that says “Go to PLUS+1 Tools (Desktop)”.
Clicking the button may present an Error pop-up and the Update Center is non-responsive until the clearing the Error by pressing “OK”. (Sorry about the bad screenshot)
The Error pop-up may not be visible for some users because it is hidden behind the Update Center window that the user can’t move or minimize.
It is notable that
- The login process is already done.
- It’s not necessary to click the button on the “Congratulation” page. Just close it.
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Work Around.
Visible Error:
Click OK and proceed with PLUS+1 Update Center as usual.
Non visible Error:
End PLUS+1 Update Center with the help of Windows Task Manager and re-open it.
If this didn't help, please contact PLUS+1 Helpdesk.
https://www.danfoss.com/en/campaigns/dps/plusplus1-support-form/Have a nice day.
