Author Topic: Service Tool dulplicates Log and Parameter pages  (Read 168 times)

Offline dlewis

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Service Tool dulplicates Log and Parameter pages
« on: November 01, 2019, 02:05:48 PM »
Every once in a while the service tool will duplicate all the Log and Parameter Pages I have set in a diagnostics file.  This is very annoying because then i have to go into edit mode and delete all the extras.  Currently I am on version 11.1.6.1019

Offline Nilla

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Re: Service Tool dulplicates Log and Parameter pages
« Reply #1 on: November 01, 2019, 02:46:09 PM »
Hi dlewis!

I've seen this happening if you click more than once on the file name when you open a .P1D from the "Recent open...". It's only when you open your .P1D file from your explorer that you need to double click. So to get out of this close your .P1D and only single click when opening it.

Best regards
Nilla
PLUS+1 Helpdesk team

Offline dlewis

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Re: Service Tool dulplicates Log and Parameter pages
« Reply #2 on: November 19, 2019, 07:34:18 PM »
 :) Thanks, that was it.  Hopefully it will be corrected in the next release.

Offline Nilla

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Re: Service Tool dulplicates Log and Parameter pages
« Reply #3 on: November 20, 2019, 08:30:20 AM »
Hi dlewis!

Just checked and this should be resolved with the release of v12.0 but I will give a response here after release and we're sure.

Best regards
Nilla
PLUS+1 Helpdesk team