PLUS+1 User Forum

PLUS+1 Software => License => Topic started by: Tor on July 01, 2025, 09:16:28 AM

Title: New License Model
Post by: Tor on July 01, 2025, 09:16:28 AM
Dear PLUS+1 License User,

We are excited to inform you about upcoming changes to the PLUS+1 license management system at Danfoss. Rest assured, you don't need to take any immediate action to continue using your current license setup.

What's Changing?
Licenses will now be directly linked to your My Danfoss account. To ensure uninterrupted access to your licenses, please make sure you have a My Danfoss account. If you don't have one yet, visit My Danfoss to learn more and register your Danfoss profile.
https://my.danfoss.com/?utm_medium=email&utm_campaign=DPS_BC_PLUS%2b1+License+Update&utm_source=sfmc (https://my.danfoss.com/?utm_medium=email&utm_campaign=DPS_BC_PLUS%2b1+License+Update&utm_source=sfmc)

How Will This Affect You?
•   Existing Licenses: Your current licenses will be transferred to your My Danfoss account by mapping your MyDanfoss account email to your existing license activation email.
•   New Licenses and Renewals: When ordering new licenses or renewals, please include your My Danfoss account email. Licenses can only be generated for a designated user.
•   Add-On Licenses: These will automatically synchronize with your Professional license, aligning their end dates to streamline the renewal process.
•   License Management: The email inbox for activation, rehosting, etc., will be closed. Management will be handled through new interfaces available in version 2025.2 of PLUS+1 software.

Need Assistance?
If you have any questions, please don't hesitate to contact the PLUS+1 Helpdesk through the PLUS+1 Support Form on the Danfoss website.
https://www.danfoss.com/en/campaigns/dps/plusplus1-support-form/?plus1_product=license&utm_medium=email&utm_campaign=DPS_BC_PLUS%2b1+License+Update&utm_source=sfmc (https://www.danfoss.com/en/campaigns/dps/plusplus1-support-form/?plus1_product=license&utm_medium=email&utm_campaign=DPS_BC_PLUS%2b1+License+Update&utm_source=sfmc)

Thank you for your continued trust in Danfoss. We are committed to providing you with seamless and efficient solutions.

Best regards,

Danfoss Power Solutions
Title: Re: New License Model
Post by: G30RG3 on August 08, 2025, 04:31:25 PM
Great, replacing "something that worked, maybe not great, but at least it worked" by "something that seems to hang with a new version of update center but  isn't tested fully".
It seems as Upd. Center is started,  it tries to open a web page that fails to load, which stalls all progress.
License manager opens and closes fast, if I try this manually to check the status of my account.
Title: Re: New License Model
Post by: Tor on August 26, 2025, 09:23:34 AM
Hello G3ORG3,

If you still see the issue please contact PLUS+1 Helpdesk.
https://www.danfoss.com/en/campaigns/dps/plusplus1-support-form/ (https://www.danfoss.com/en/campaigns/dps/plusplus1-support-form/)