Author Topic: Renewal of license  (Read 596 times)

Offline Jakob

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Renewal of license
« on: April 21, 2023, 05:09:34 PM »
Hi helpdesk,
My license has gone and run out of maintenance periode, and now I would like to extend my license so I can keep doing things in guide.
So I clicked the link "Extend Maintenance", filled out the web form and confirmed the e-mail.
But that was a week ago, how long does it usually take to renew a license?

Hopefully I get it before my express license runs out.

BR. Jakob

Offline FluidPowerTom

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Re: Renewal of license
« Reply #1 on: April 21, 2023, 05:40:37 PM »
I have also had multiple customers have issues with express license renewal.  It is extremely vexing especially because most of them are only using it for the full version of the Service Tool which is included.
Controls Engineer
Hydra-Power Systems - Distributor - Pacific Northwest

Offline Tor

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Re: Renewal of license
« Reply #2 on: April 28, 2023, 07:12:43 AM »
Hello,

FYI.

When it comes to renewal or buying a PLUS+1 Licenses, contact your distributor or a Danfoss sales person.
More information can be found here:
https://youtu.be/FNXUe-B632c
https://youtu.be/ZdRVkfo-E5U

Someday I hope the licenses can be handled and purchased online.

Have a nice day.
Best regards,
Tor
PLUS+1® SW PAE Team