DM1000 does not start

[Camox]

Hello,
I work with an DM1000 on my desk with a 24v power supply.
Today, the screen does not start. I verify the supply is good on C1P1 and C1P2.

I went through the documentation but I can’t find anything to check or test.
Do you have any idea?

Thank in advance.
Good day

[mtrbib]

Hi,

Did you check if you are working with the newest HWD?

Can you still connect to it with the ServiceTool?

Best regards

[Camox]

Hello,
Thanks four your response.
Ican't connect to the dysplay with the service tool.
I had updated the hardware file three weeks ago.

Thanks

[deaks57]

Contact Danfoss. There is a way to fix this.

[ramzilla]

I had to add a switch on the power wire in order to get a DM1000 to power up with a desktop power supply. Turning on the power supply would not power up the display. I have to turn on the power supply and then flip the switch to get it to come on.

[Camox]

Yes. Thanks.
I think is this problem.
I have also a mystake with my wire.