Thank you for the reply!

That is all extremely helpful info. I never thought about all of the data needing to be routed through the Danfoss server/s, so that makes perfect sense as far as lag is concerned.

I like the mini PC idea. Sounds like that might be the most reliable option for remote service tool. I had nothing but problems with the CS500 so I had hoped they improved on that some. I had high hopes for the CS10 but it sounds like everything I feared. I also found that the 24 Hour access pass that is required for a remote service tool session is not cheap.

Thanks again.

Hello Fredrick,

I'm not sure how to explain this, it was a bit complicated when I contacted the developers.
As I understand it there is a bug in the OS and this is the issue: "Unconsidered EXR data properties for array elements".  What this exactly mean, I don't know.

Until there is a solution and a new HWD file is released, PLUS+1 GUIDE will give you a warning instead of an error you can't fix.  With this workaround you can at least compile the project.


I hope this give you some idea what is going on.


Have a nice day.

Hello federico.furlani

This is connected to a change in PLUS+1 GUIDE 2024.1.3.  See release notes.


Have a nice day.

I'm attempting to setting up a CS10 on one of our applications but couldn't find any real documentation on the whole process.
So far I've connected to the device with my computer via Bluetooth, opened the p1d file and established communication to the CS10 from there.

When I opened the file, it said I have to change the WiFi SSID and password for full access.
I then went to the WiFi page -> Operation tab and see where I believe you change the SSID and password.
However, after I changed those settings and hit 'Save', I just get a message that says 'Operation restricted by gateway. Full access mode is required'.

Not sure what I'm doing wrong, am I suppose to change the SSID and password somewhere else or have I missed a step?
Any help is much appreciated.

We've used both within the last 12 months.

I can say I was thoroughly disappointed in the capabilities/development of the CS10.
To elaborate on that I was hoping/expecting that there would already be a seamless Mobile Service Tool application file that would allow us to use the  Mobile Service Tool to tell the CS10 the wifi credential that it is to connect to, that is not the case, you either have to build that file/api yourself (very difficult) or use GUIDE to configure it, so ultimately it is not end user friendly, only good for the developers.
(In our use case wanted to have a CS10 on a mobile piece of equipment, then the end user would use their mobile device to connect to there wifi, that could be a fixed/known wifi or say their mobile hotspot, but programming it to do so is not a simple, It's not that easy it seems.)

The lag/latency was no different between the two, the thing to remember is that regardless of fiber/wifi or mobile network, the CS device still has to connect to the remote/cloud Danfoss Connect/Service tool server, then redirected to the device, so it is never a direct PC/Machine to CS connection, all traffic goes through the Danfoss server where ever that is.
If lag/latency was a concern I use (installted/on/local to the machine) a PC/Nuk with GUIDE software installed and the CG150 connection at 1mbps, then I would us a RDP/VPN connection to the PC/Nuk to work direct from machine to machine in real time.