Author Topic: PLUS+1® GUIDE 7.2 Patch (7.2.10) Released!  (Read 5249 times)

Offline Daniel

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PLUS+1® GUIDE 7.2 Patch (7.2.10) Released!
« on: January 04, 2016, 08:13:48 AM »
Dear PLUS+1® Users!

Danfoss can proudly announce that version 7.2.10 of the PLUS+1® GUIDE tool set now is available for download at our website:
http://powersolutions.danfoss.com/products/plus-1-guide/guide-software-and-license/
For full list of fixes, please read the Readme/Release notes.

Please do not hesitate to contact PLUS+1® Helpdesk at plus+helpdesk@danfoss.com if you have any questions about PLUS+1® GUIDE or GUIDE Service tool.

Best regards
Daniel
PLUS+1® Help Desk Team

Offline Marbek_Elektronik

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Re: PLUS+1® GUIDE 7.2 Patch (7.2.10) Released!
« Reply #1 on: January 05, 2016, 09:56:47 AM »
Hi Daniel,

I have a problem with this new Patch:
If I save the file and then click to a screen editor, program hang up.
Then I have to abort Guide and start again.
Is this a new bug?
Marbek Elektronik, Dipl.-Ing. Bernd Konrad
Dienstleistung, Entwicklung, Herstellung

Offline 240glt

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Re: PLUS+1® GUIDE 7.2 Patch (7.2.10) Released!
« Reply #2 on: January 05, 2016, 11:09:12 AM »
Just a short notice:

F-Secure (and some other antivirus programs, see https://www.virustotal.com/sv/file/38698c5a744e57de79ec39d7735f2a120b941742f1afb2b70711ecab88128d72/analysis/1451979693/ ) thinks that it is a trojan inside P1DiagTranslationEditor.exe
I submitted the file to F-secure for analysis, and they found the file to be clean:

Quote
Hello,

Thank you for your submission.
The file you submitted is indeed clean. A database update will be released to resolve this issue.

For the meantime, you may exclude this file from Real-time Scanning.Instructions for exclusions can be found here:

Internet Security 2013/2014:
https://community.f-secure.com/t5/Security-for-PC/How-do-I-exclude-a-file-or/ta-p/15398

Internet Security 2015:
https://community.f-secure.com/t5/Security-for-PC/How-do-I-exclude-a-file-or/ta-p/56363

Policy Manager and PSB Workstation:
https://community.f-secure.com/t5/Management/Excluding-objects-from-Real-Time/ta-p/66013

For the latest database updates please visit this page:
https://www.f-secure.com/en/web/labs_global/removal-tools/-/carousel/view/140

We apologize for any inconveniences that this may have brought you.

Should you have further questions, please do not hesitate to contact us again.

Best regards,
Alif
Malware Analyst
F-Secure Security Labs

If you have F-secure, you will probably need to exclude the Danfoss path from the real-time scanner to be able to start the service tool. (until f-secure have fixed the database update)

Offline Marbek_Elektronik

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Re: PLUS+1® GUIDE 7.2 Patch (7.2.10) Released!
« Reply #3 on: January 05, 2016, 12:03:48 PM »
I have Avira and "Spybot, search and destroy" and Guide stopps a fifth time this morning!
Also compiling is about 10 minutes and before it was 8 minutes, which was also too long.
I will deactivate both, Avira and Spybot, and tell you, what happens.
Marbek Elektronik, Dipl.-Ing. Bernd Konrad
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Offline Daniel

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Re: PLUS+1® GUIDE 7.2 Patch (7.2.10) Released!
« Reply #4 on: January 05, 2016, 02:24:48 PM »
Hi guys!

Thanks a lot for the feedback!
We will look into the antivirus issues and see what we can do to avoid it.

Quote
Hi Daniel,

I have a problem with this new Patch:
If I save the file and then click to a screen editor, program hang up.
Then I have to abort Guide and start again.
Is this a new bug?

This works well on my computer when I test it so it is hard to say what it could be. Please send your project to PLUS+1® Helpdesk together with a step-by-step description of how you do to get it to hang. Then we can try to analyze it from there.


Thanks!
Daniel
PLUS+1® Helpdesk


PLUS+1® Help Desk Team

Offline Marbek_Elektronik

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Re: PLUS+1® GUIDE 7.2 Patch (7.2.10) Released!
« Reply #5 on: January 05, 2016, 11:57:58 PM »
Hello Daniel,

I have found the error:
Guide 7.2.10 (Lenovo T550): Please take a large project, modify something and save it. Saving will take a few seconds.
While computer is saving the project press "E" and go inside one page and to the next and so on.
If you do this fast enough, your pc will hang up!
Guide 7.2.9 on other laptop, lenovo L540,: It doesn't hang up by working while file is being saved.
Then I have installed 7.2.10 on Lenove L540: The same effect: By klicking through pages and while pc is saving project, pc hang up!

I think, you have to block working, while pc is saving a project! Now I wait a few seconds till saving is finished.

If you can not simulate this bug, please let me know and I will send you a very large file to helpdesk.

Perhaps another Guide users can test this: Saving a large project and going inside pages "E" very fast.


By working with Plus+1, I press very often the "Save Button" and go on working directly.......

Bye

P.S.: In windows task manager I have watched: Guide needs 76 seconds to save my project (DP610: 30% ROM-, 15%RAM, 41%NV- memory used) !
« Last Edit: January 06, 2016, 08:40:18 AM by Marbek_Elektronik »
Marbek Elektronik, Dipl.-Ing. Bernd Konrad
Dienstleistung, Entwicklung, Herstellung