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PLUS+1 Telematics Hardware / Re: CS500: No current config was found
« Last post by Tor on May 05, 2022, 08:00:30 AM »
Hello dlewis,

If you don't find a solution, or get one in the Forum, please contact PLUS+1 Helpdesk: https://danfoss.secure.force.com/dpscustomersupport


Have a nice day
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PLUS+1 Telematics Hardware / CS500: No current config was found
« Last post by dlewis on May 04, 2022, 07:40:24 PM »
Yesterday, I was trying to use the unit on one of our vehicles but I wasn't getting any data.
I had it working a few months ago during bench testing.

It acts like it doesn't have a configuration, so I tried to download the configuration and I get the following message:

V2: Device Service: NO CURRENT CONFIG WAS FOUND FOR THIS DEIVCE, DEVICE WAS REQESTED TO SEND ITS LATEST CONFIG, PLEASE TRY AGAIN AFTER SOMETIME.
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Why was a bulletin sent out when the firmware isn't ready yet?  What's this about the CS100 firmware not being able to update with the Service Tool?  We've got under a month before the June deadline where these devices lose internet access, and I'm taking off the last week of May.  Can anyone at Danfoss offer any words of support such as "you can configure the devices to update automatically" or "we're sending you a bottle of Macallan 18 for having to deal with this".

*Feel free to move this to the telematics software section.  It probably belongs there.
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PLUS+1 News / Re: PLUS+1 GUIDE and Service Tool 2022.1 is released
« Last post by Tor on May 04, 2022, 10:54:10 AM »
Hello,

As of now only new products will support this function, like the XL104.
If there would be high demand for SC, MC and DM devices this needs to get pushed by product management. So let your Danfoss sales person know if there is a demand for this.

Have a nice day.
25
General controls / Re: Red and Green information about all module
« Last post by Neil on May 03, 2022, 09:49:54 AM »
If the DM430 red LED's are blinking, and they are not being controlled by your application.
It would suggest you may have an problem with the CAN network?

Increase the two fields in green in the attached png (10, 1000?), download and see if the DM430 reset's itself on the network.
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General controls / Re: Red and Green information about all module
« Last post by Marbek_Elektronik on May 02, 2022, 11:52:37 AM »
Input, Output modules is if data comes in or out
you can't change this LEDs.
you find it in "Technical documentations"

To simplify system diagnostics the I/O device will use its LEDs, if available, to indicate
different status conditions.
Red LED
The red LED indicates outgoing message traffic from the I/O device. The LED toggles its
state with every successfully transmitted frame.
If the device’s CAN-bus goes into a bus off condition then the LED will be permanently
on.
Green LED
The green LED indicates that the I/O device is seeing incoming message traffic. The LED
toggles its state with every successfully received frame. If no messages are received for
more than 10 seconds, then the LED starts to blink at a one Hertz rate.
Time critical messages and messages which have to be used all the time are
implemented with a sub identifier which has a value from 0 to 0xFE.
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General controls / Re: Red and Green information about all module
« Last post by Marbek_Elektronik on May 02, 2022, 11:49:19 AM »
Hi,
Display and Controller, you find in software:
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General controls / Red and Green information about all module
« Last post by macbahi on April 29, 2022, 03:43:13 PM »
H!

Now I have problem with DM430   red blinking.

I searched in the DM430 API documentation but unfortunately I did not find any information.

Please could you show me where can I find information about red and green of all modules (Display, controller and IO module).

Thank you very much
with best regards
mac bahi
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PLUS+1 News / Re: PLUS+1 GUIDE and Service Tool 2022.1 is released
« Last post by Tor on April 27, 2022, 04:22:06 PM »
Hello,

Yes, I believe the signal logger is only supported by some versions of the XL controller.  I'm waiting for response from the developers about what the plans are for the future.
The signal logger video is in the video list, it just need to be made.  ;)


Hang in there.
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PLUS+1 News / Re: PLUS+1 GUIDE and Service Tool 2022.1 is released
« Last post by acmall on April 27, 2022, 09:02:29 AM »
It looks like this release mostly concentrated on bug fixes, not much in the way of new functionality. Not necessarily a bad thing but I have been hoping that the functionality for displays will be enhanced.

It appears that there is currently very little HWD support for the signal logger. I have tired MC088, MC050, MC038, SC050, DP610TM, DP720 & DP570 and none of these appear to support the signal logger with the most current HWD versions available in the Update Centre.

Will there be updates to the HWD files to support this? Which units do currently support it?

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