Author Topic: Parameters not visible  (Read 2675 times)

Offline SVK

  • PLUS+1 Novice
  • *
  • Posts: 2
  • Karma: +1/-0
Parameters not visible
« on: March 05, 2024, 01:45:35 PM »
Hi all,

I have a project file that dates from 2016. When I open it in the latest Plus+1 service tool some parameters are not shown because they don't exist or have another name.
How can I fix this issue?

The parameters I haven't found yet are:
EE_DOutSpd_rpm1
EE_DOutTorque_Nm3
EE_MagCurrBoost_pct2
EE_SnsrSupplyVltg
EE_SpeedCalcMode
EE_SpeedFOF_ms
EE_VCellRst_mV
SpdInvSgn
Val1 To Val10

Offline Tor

  • Administrator
  • PLUS+1 Guru
  • *
  • Posts: 278
  • Karma: +27/-1
Re: Parameters not visible
« Reply #1 on: March 06, 2024, 08:25:09 AM »
Hello SVK,

If you open the service application in an earlier version of Service Tool does it work?
In that case I would recommend you to create a case for PLUS+1 Helpdesk:  https://www.danfoss.com/en/products/dps/software/software-and-tools/plus1-software/#tab-support

If there have been a name change for some reason, you need to open the service screens and change the signals to the correct ones. I have marked in the attached image where to look when using a regular parameter component in Service Tool.
If you don't have permission/access to do this, I would recommend you to contact the developer of the service screens or the machine manufacturer.

Have a nice day,
Best regards,
Tor
PLUS+1® SW PAE Team

Offline SVK

  • PLUS+1 Novice
  • *
  • Posts: 2
  • Karma: +1/-0
Re: Parameters not visible
« Reply #2 on: March 06, 2024, 01:42:51 PM »

I found what was wrong.
The OS was different, all parameters became visible when I updated the OS.

Thx for the help though.