Author Topic: MC050-110 lg vs. nl  (Read 17008 times)

Offline Loader

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Re: MC050-110 lg vs. nl
« Reply #15 on: December 17, 2014, 03:24:31 PM »
oh, yes. Our Danfoss contact person had already shared this problem with Helpdesk.
Good luck  ;)

Offline Daniel

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Re: MC050-110 lg vs. nl
« Reply #16 on: December 19, 2014, 03:06:56 PM »
Hi

We can inform that we have found a bug in the HWD for the MC024-110. When the controller is scanned, only a part of the PLG-file is uploaded (the part with controller default signals, inputs, outputs etc). No NV-memories or ROP information is uploaded to the PC.

It works as long as you use the same computer as when you downloaded the LHX, but not when you connect another computer to the controller.
This is because at download, the PLG will be copied directly from the LHX file to the PLG folder in GUIDE and hence that part of the information is already stored.

The issue is reported to the developers and will be resolved in the next release of HWD.

Meanwhile, if you have a customer far away and do not want to send a LHX file to them, you may instead just send them the PLG file created on your PC and ask them to go to File -> Install Diagnostic Data..., hit Install and then chose the PLG file sent to them.
On a Windows 7 system, the PLG files are normally found under C:\Users\[Your user name]\AppData\Roaming\Danfoss\PLUS1\CommonData\GUIDE Service Tool\PLG

Please report to plus+1helpdesk@danfoss.com if you have additional information that you think will be of our interest.


Thanks!
Daniel
PLUS+1® HelpDesk
PLUS+1® Help Desk Team