PLUS+1 User Forum

PLUS+1™ Tools => PLUS+1™ Service Tool => Topic started by: acmall on August 28, 2019, 09:05:51 AM

Title: Service Tool V11.1.5
Post by: acmall on August 28, 2019, 09:05:51 AM
Using Service Tool V11.1.5 to download a program to a display is resulting in a parameter structure changed status message on every download even if the parameter structure has not changed. If I download the same program twice in a row without recompiling the status message shows parameter structure changed and the confirmation dialog displayed.

I have tested a DP610TM, DP570 & DP720 and all display the parameter structure message and confirmation dialog on every download. This only appears to happen with displays as downloading to a MC038-10, MC050-110 & MC088-015 the behaviour is as expected only showing parameter structure changed if the parameters have actually changed.


Is anyone else seeing this behaviour with V11.1.5?

Alastair

Title: Re: Service Tool V11.1.5
Post by: Marbek_Elektronik on August 28, 2019, 10:41:38 AM
Yes, too!
It doesn't apperar in Service-Tool 10.1.7, but in Service-Tool 11.1.5 !
DP700 testet.
Title: Re: Service Tool V11.1.5
Post by: Nilla on August 30, 2019, 02:02:48 PM
Hello everybody!

We are aware of this and are working to solve it. Happens only for Linux based displays.

Best regards
Nilla
PLUS+1 Helpdesk team
Title: Re: Service Tool V11.1.5
Post by: Nilla on November 01, 2019, 11:10:15 AM
Hello everybody!

The issue mentioned here has been solved by the release of v11.1.6 that is available for download using PLUS+1 Update center.

Best regards
Nilla
PLUS+1 Helpdesk team