Can not use "Design" menu in Service Tool

[power4]

Hi Everyone,

I created an application using GUIDE and tested on a controller. It is OK. Then, I added a checkpoint into the application and downloaded into the hardware. However, when I tried to use the Service Tool to watch the checkpoint or log, I found the "Design" menu is grey and can not open it. So, I must missed something. Can anyone tell me how to solve this problem?

Thanks!

[BRIan]

Check under "View" drop down to see if you have "Normal View" ticked. To enter Design edit dialogue, you need to have "Design View" selected.

[bryantmorris]

What was the outcome here? I am having a similar problem on one of our laptops at the moment.

Brian, you can't change it under VIEW because the Design View is greyed out and unselectable.

[Loader]

Hi,
it seems something related to the license. Try to remove it and then add it again!
Bye

[Daniel]

Hi

And make sure it is selected to be used in the license manager, and is valid.

Best Regards
Daniel
PLUS+1® Helpdesk