Author Topic: CS10 question  (Read 1242 times)

Offline Fredrick

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CS10 question
« on: February 17, 2021, 10:20:40 PM »
Can a CS10 telematics unit be used to access a Plus+1 system with ServiceTool via internet?

"Customer WiFi" <----> "CS10" <----> "Internet" <----> "ServiceTool located on a different place"

Offline FStelzer

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Re: CS10 question
« Reply #1 on: February 18, 2021, 10:50:36 AM »

Yes, this feature will be available in the near future but not for free. You have to buy a token or something like that which unlocks this communication for a limited time.



Offline FluidPowerTom

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Re: CS10 question
« Reply #2 on: February 22, 2021, 05:29:40 PM »
The CS10 has Bluetooth and wifi and allows connection with the Service Tool by a device that is connected to the CS10's Bluetooth or wifi network.  The CS10 can have its own SSID or connect to another network which are both nice options.  If the CS10 is connected to your company network wifi and you connect to your company network over the internet via a VPN then you would basically be connecting to the ServiceTool via the internet.  I don't see any other way that it could be achieved.

FStelzer, did you hear that during the CAB, or are you thinking of maybe the CS100?
Mechanical Engineer
Hydra-Power Systems - Distributor - Pacific Northwest

Offline sverreo

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Re: CS10 question
« Reply #3 on: April 09, 2021, 12:41:09 PM »
If you connect the CS10 or DM1x00 to local network on the machine that have internet connection you can set up a VPN tunnel and access it from wherever.
You can use the standard Interlink connection since the machine basically thinks you are on the same local network.

I guess its the same principle Danfoss will use FStelzer? Only you will have to buy a token from your solution, which sounds like a lot of hazzle just to do diagnostics :)

Offline FStelzer

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Re: CS10 question
« Reply #4 on: April 13, 2021, 04:22:12 PM »

I don't know exactly how Danfoss will do this technically but there will be a possibility to establish a connection from the CS10 unit to the DPS webportal. So when the CS10 is connected to a mobile hotspot (e.g. from your smartphone) you have a connection to the webportal and you can get a remote service tool connection.
I totally agree that if you are connected to a "normal" WiFi network, you only need to go via VPN on it to have a service tool connection.

But if the machine is on the field and you have to do a diagnostic session on it, there is no "normal" WiFi network. In the most cases, the only possibility to do a internet connection is with the smartphone from the machine operator. And I think for this kind of functionality, Danfoss will charge something.

Regards,
FStelzer

Offline Mike

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Re: CS10 question
« Reply #5 on: May 04, 2021, 05:01:28 PM »
Using a phone hotspot to connect to the wifi is no different than connecting to any other wireless router and should not be extra. If there was the ability to connect without an external device creating the network then that would definitely be extra. IE if the CS10 had the option for an internal SIM card to connect to phone/satellite network.