Author Topic: PAL license  (Read 1030 times)

Offline Nikolay Safonov

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    • Nikolay Safonov. Conveyor of Creative Solutions
PAL license
« on: July 19, 2023, 02:46:12 PM »
Hello!

I have a license for PAL with renewal in GUIDE version 12.
Now i installed GUIDE 2023 with new license renewal. But PAL license not exists in a list and library not available.
How to fix this problem or i'll have to use PAL only with version 12.0.7 all the time?

Offline Tor

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Re: PAL license
« Reply #1 on: July 20, 2023, 01:44:26 PM »
Hello,

The PAL is not "included" in the Pro license, it's an add-on.
You need to copy the add-on key to the license manager.  And yes, you need to get a renewal for the add-on as well.

When licenses expires: https://youtu.be/ZdRVkfo-E5U

If you still have problem, please contact PLUS+1 Helpdesk: https://www.danfoss.com/en/products/dps/software/software-and-tools/plus1-software/#tab-support


Have a nice day.
Best regards,
Tor
PLUS+1® SW PAE Team

Offline Nikolay Safonov

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Re: PAL license
« Reply #2 on: July 24, 2023, 12:14:10 PM »
There is "license has expired" message on a place of activation button at version 2023. And then no valid license to apply a renewal of course.
« Last Edit: July 24, 2023, 01:57:34 PM by Nikolay Safonov »

Offline Nikolay Safonov

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  • Conveyor of Creative Solutions
    • Nikolay Safonov. Conveyor of Creative Solutions
Re: PAL license
« Reply #3 on: July 26, 2023, 08:19:03 AM »
Resolved with PLUS+1 Helpdesk