Author Topic: Integer overflow  (Read 704 times)

Offline elad

  • PLUS+1 Novice
  • *
  • Posts: 3
  • Karma: +0/-0
Integer overflow
« on: July 06, 2023, 09:37:46 AM »
Hello.
I am getting the "Integer Overflow" massage exry time I am trying to upload an application into the controller.
I was tald it is a version issue, but I use the most updated versions of both the SW and the FW.

Please assist.

Elad

Offline Tor

  • Administrator
  • PLUS+1 Guru
  • *
  • Posts: 266
  • Karma: +26/-1
Re: Integer overflow
« Reply #1 on: July 07, 2023, 08:00:26 AM »
Hello,

Yes there was a bug in version 2022.2.6. that was fixed.  When the maintenance period was expired on the license, the Integer Overflow would appear.

Please contact PLUS+1 Helpdesk ( https://www.danfoss.com/en/products/dps/software/software-and-tools/plus1-software/#tab-support ) and report it.
You can add a reference to this bug: P100006696.  It might be the same as you see, but they probably need some more information from you.


Thank you.
Best regards,
Tor
PLUS+1® SW PAE Team

Offline elad

  • PLUS+1 Novice
  • *
  • Posts: 3
  • Karma: +0/-0
Re: Integer overflow
« Reply #2 on: July 13, 2023, 09:08:20 AM »
Hi Tor.
I have writen to the Help Desk and didi not get any replay.
Can you assist?

Thanks
Elad

Offline Tor

  • Administrator
  • PLUS+1 Guru
  • *
  • Posts: 266
  • Karma: +26/-1
Re: Integer overflow
« Reply #3 on: July 14, 2023, 07:16:03 AM »
Hello,

There was a reply sent out to you 10 Jul, 7:43.  But what I can see, comparing the e-mails from here and the case, you have written the wrong e-mail in the case. But I will resend the reply with the e-mail you have here.

Good to know:
When creating a case at Helpdesk, you should always get a confirmation that the case is registered.

Have a nice day.
Best regards,
Tor
PLUS+1® SW PAE Team