PLUS+1 User Forum

PLUS+1 Hardware => PLUS+1 CS Hardware => Topic started by: dlewis on May 04, 2022, 07:40:24 PM

Title: CS500: No current config was found
Post by: dlewis on May 04, 2022, 07:40:24 PM
Yesterday, I was trying to use the unit on one of our vehicles but I wasn't getting any data.
I had it working a few months ago during bench testing.

It acts like it doesn't have a configuration, so I tried to download the configuration and I get the following message:

V2: Device Service: NO CURRENT CONFIG WAS FOUND FOR THIS DEIVCE, DEVICE WAS REQESTED TO SEND ITS LATEST CONFIG, PLEASE TRY AGAIN AFTER SOMETIME.
Title: Re: CS500: No current config was found
Post by: Tor on May 05, 2022, 08:00:30 AM
Hello dlewis,

If you don't find a solution, or get one in the Forum, please contact PLUS+1 Helpdesk: https://danfoss.secure.force.com/dpscustomersupport (https://danfoss.secure.force.com/dpscustomersupport)


Have a nice day
Title: Re: CS500: No current config was found
Post by: dlewis on May 06, 2022, 01:29:34 PM
Well, it's working again.  I did nothing special except wait a day and attempted to download again.  This time it worked.