PLUS+1 Tools > PLUS+1 GUIDE

GUIDE v5

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tkane:
I just install a new version but I get error message "INTERNAL: INSTALLATION INCORRECT" when I trying open GUIDE.

What to do next?

Thomas:
Hi!

Normally this error occurs when the program is installed with an admin account and then opened with another account.

Please make sure that you have full admin rights for your user account when you install and use the software.

Here you can find the system requirements for our software.

http://www.sauer-danfoss.com/Products/MobileElectronics/PLUS1Guide/PLUS1GuideDownloads/PLUS1GUIDESoftwareLicense/index.htm

http://www.sauer-danfoss.com/stellent/groups/public/documents/engineering_file/c022247.pdf

If this does not help please call our help desk at +46 10 - 44 00 300.

Best regards // Thomas

paterianus:
When i run the 5.0 installer i get a message that a previous version has been detectedand I'm asked if I want it uninstalled.  If I select yes it says the system cannot find the file (selecting no stops the setup). Am I suspose to manually uninstall the the 4.3 version?

Pierre

Thomas:
Hi Pierre!

To support you faster I think it is better if you please could call our NA help desk.

http://www.sauer-danfoss.com/Products/MobileElectronics/PLUS1Guide/PLUS1GuideSupport/index.htm

Thanks // Thomas

tkane:

--- Quote from: Thomas on December 17, 2010, 01:46:53 PM ---Hi!

Normally this error occurs when the program is installed with an admin account and then opened with another account.

Please make sure that you have full admin rights for your user account when you install and use the software.

Here you can find the system requirements for our software.

http://www.sauer-danfoss.com/Products/MobileElectronics/PLUS1Guide/PLUS1GuideDownloads/PLUS1GUIDESoftwareLicense/index.htm

http://www.sauer-danfoss.com/stellent/groups/public/documents/engineering_file/c022247.pdf

If this does not help please call our help desk at +46 10 - 44 00 300.

Best regards // Thomas

--- End quote ---

Now it work fine, I just reinstall it.

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