PLUS+1 User Forum
PLUS+1 Tools => PLUS+1 Service Tool => Topic started by: elad on July 06, 2023, 09:37:46 AM
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Hello.
I am getting the "Integer Overflow" massage exry time I am trying to upload an application into the controller.
I was tald it is a version issue, but I use the most updated versions of both the SW and the FW.
Please assist.
Elad
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Hello,
Yes there was a bug in version 2022.2.6. that was fixed. When the maintenance period was expired on the license, the Integer Overflow would appear.
Please contact PLUS+1 Helpdesk ( https://www.danfoss.com/en/products/dps/software/software-and-tools/plus1-software/#tab-support (https://www.danfoss.com/en/products/dps/software/software-and-tools/plus1-software/#tab-support)) and report it.
You can add a reference to this bug: P100006696. It might be the same as you see, but they probably need some more information from you.
Thank you.
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Hi Tor.
I have writen to the Help Desk and didi not get any replay.
Can you assist?
Thanks
Elad
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Hello,
There was a reply sent out to you 10 Jul, 7:43. But what I can see, comparing the e-mails from here and the case, you have written the wrong e-mail in the case. But I will resend the reply with the e-mail you have here.
Good to know:
When creating a case at Helpdesk, you should always get a confirmation that the case is registered.
Have a nice day.