PLUS+1 Hardware > Controllers

MC088 Repair

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davszym:
Does anyone know if Sauer Danfoss has a repair program for the Controllers?

Thomas:
Hi!

You can always return your hardware to your sales office and they will create a CQAR and send it to inspection and possible repair.
You will be informed if it is a warranty claim or if it is possible to repair the hardware and to cost of the repair.

Best regards // Thomas

Jelmer:
However....SD usually says its broken and bills you for the expences made without telling you what the reason of breaking would be. You also need to be verry patient.... :-(

Thomas:
Hi!

Normally it is very hard to investigate why a hardware has failed. It is not possible to recreate the system to simulate the actual user conditions the hardware is working in. I can only apologize for the response time and say that this is a focus area to shorten the lead times for repairs.

Best regards // Thomas

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