Author Topic: CS500: No current config was found  (Read 185 times)

Offline dlewis

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CS500: No current config was found
« on: May 04, 2022, 07:40:24 PM »
Yesterday, I was trying to use the unit on one of our vehicles but I wasn't getting any data.
I had it working a few months ago during bench testing.

It acts like it doesn't have a configuration, so I tried to download the configuration and I get the following message:

V2: Device Service: NO CURRENT CONFIG WAS FOUND FOR THIS DEIVCE, DEVICE WAS REQESTED TO SEND ITS LATEST CONFIG, PLEASE TRY AGAIN AFTER SOMETIME.

Offline Tor

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Re: CS500: No current config was found
« Reply #1 on: May 05, 2022, 08:00:30 AM »
Hello dlewis,

If you don't find a solution, or get one in the Forum, please contact PLUS+1 Helpdesk: https://danfoss.secure.force.com/dpscustomersupport


Have a nice day
Best regards
Tor
PLUS+1 Helpdesk team

Offline dlewis

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Re: CS500: No current config was found
« Reply #2 on: May 06, 2022, 01:29:34 PM »
Well, it's working again.  I did nothing special except wait a day and attempted to download again.  This time it worked.