Thanks for posting, these Youtube videos are helpful.
One request, if it doesn't already exist...... Can you create a Youtube Video (or a PDF document) for how to download/install/open Plus+1 Service Tool that is targeted towards END USERS / Service Technician. Do they need to do anything with License to just use Service Tool for diagnostics purposes?
The Video #08 How to purchase PLUS+1 GUIDE and Service Tool License is good, but has too much information that a Service Tech doesn't need to know. In my experience, maintenance/service techs are not always the most computer savy, so the How To document/video needs to be tailored specifically for them. They just need the information to get Service Tool working, and all the extra info regarding Plus+1 Guide is just confusing to them.
The most common question we get from new customers is how to get Service Tool installed and working.