Author Topic: MC088 Repair  (Read 3809 times)

davszym

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MC088 Repair
« on: June 08, 2011, 06:58:43 PM »
Does anyone know if Sauer Danfoss has a repair program for the Controllers?

Offline Thomas

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Re: MC088 Repair
« Reply #1 on: June 09, 2011, 09:14:06 AM »
Hi!

You can always return your hardware to your sales office and they will create a CQAR and send it to inspection and possible repair.
You will be informed if it is a warranty claim or if it is possible to repair the hardware and to cost of the repair.

Best regards // Thomas

Jelmer

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Re: MC088 Repair
« Reply #2 on: August 16, 2012, 04:46:38 PM »
However....SD usually says its broken and bills you for the expences made without telling you what the reason of breaking would be. You also need to be verry patient.... :-(

Offline Thomas

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Re: MC088 Repair
« Reply #3 on: August 17, 2012, 12:51:37 PM »
Hi!

Normally it is very hard to investigate why a hardware has failed. It is not possible to recreate the system to simulate the actual user conditions the hardware is working in. I can only apologize for the response time and say that this is a focus area to shorten the lead times for repairs.

Best regards // Thomas