Author Topic: Service Tool Download Link  (Read 5788 times)

Offline fordkj0

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Service Tool Download Link
« on: March 27, 2018, 09:05:18 PM »
We have been having our customers download the free service tool for years with no problem. Now that the new website is up I can't even find the form they fill in to request it. When I found the service tool page at https://www.danfoss.com/en/products/software/dps/plus1-software/plus1-service-tool/#Overview
the download link just drops down to a readme file.

Anyone have any idea where the service tool download ran off too?

Offline FluidPowerTom

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Re: Service Tool Download Link
« Reply #1 on: March 29, 2018, 01:28:12 AM »
The response from Danfoss that I got is that they are aware of the problems with the new website and are actively working on them right now.  I anticipate that the major stuff, like this, will be fixed within a day or two.
Mechanical Engineer
Hydra-Power Systems - Distributor - Pacific Northwest

Offline Nilla

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Re: Service Tool Download Link
« Reply #2 on: March 29, 2018, 07:07:14 PM »
Hi guys!

Since the release of the new global Danfoss website, affecting also the part earlier known as Power Solutions, one of Helpdesks biggest challenges is to distribute our softwares as our download links unhappily went away at this update. This was not meant to happen and will be updated as soon as possible. In the meantime we have created some download links via SendThru for you, one for Update Center and one for the Service tool;

Update center
https://SendThru.eu.danfoss.com/ExDn.aspx?id=0073CP7R5GF

Service tool version 10.0.8
https://SendThru.eu.danfoss.com/ExDn.aspx?id=007MDSI7W36

Remember that you can download everything using the Update center as well!

Best regards
Nilla
PLUS+1 Helpdesk team