PLUS+1 User Forum

PLUS+ Tools => PLUS+1 GUIDE => Topic started by: Quax76 on August 12, 2015, 09:57:03 AM

Title: Windows 10
Post by: Quax76 on August 12, 2015, 09:57:03 AM

has anyone tried using GUIDE and ServiceTool under Windows10?
I would like to update, but I am frightened of doing this, remembering the update to Win7x64 :o

Title: Re: Windows 10
Post by: Daniel on August 12, 2015, 11:39:54 AM

Currently we have not yet fully-tested and qualified our PLUS+1 GUIDE tools with Windows 10 but we are working on it. The supported operating systems are stated in the release notes, so once you see it there, it is official.

Best regards
PLUS+1@ Helpdesk
Title: Re: Windows 10
Post by: Quax76 on September 09, 2015, 02:21:16 PM
So, I tried it on my own....
I updated one of our Plus+1 Laptops to Win10 and did some programming/testing.
I can't find any problems while using the actual GUIDE version.
Nevertheless, I keep on fighting on my Win7 machines.
Title: Re: Windows 10
Post by: Jpshockster on September 25, 2015, 03:35:19 PM
I am running Windows 10 on my desktop and run the latest Guide and service tool, so far the issues I have found are two error messages that pop up when GUIDE is opened, first error is

Warning: GUIDE was not started with administrator privileges. Some functionality might be unavailable.

I set the application to run as admin.......does not work! Application will hang up!

second error is

Note: Only Windows 7 and Windows 8 are officially supported by this version of PLUS+ 1 GUIDE

I set the application properties to compatibility mode  Windows xp.....No go!  tried Windows 7......No go!  tried Windows 8.....No go!  Application will hang up!

in short ignore the messages and click OK and so far everything works as expected.  I have been running Windows 10 Using GUIDE daily for about a month with no issues.
Title: Re: Windows 10
Post by: Marbek_Elektronik on February 05, 2016, 07:41:01 PM
What can I do, if I also have installed Win10 and I want to modify an old project with Guide 5.0.8 for example ?
Title: Re: Windows 10
Post by: Jakob on February 09, 2016, 08:24:54 AM
Just a thought Marbek.
Windows 10 supports the hyperV virtuel machine.
 I plan on setting up both XP and win7 virtuel images for this purpose, when I switch to win10.

Have anybody here tried this yet?
Title: Re: Windows 10
Post by: Daniel on February 16, 2016, 03:51:14 PM
Hello PLUS+1® Users

An update on this thread.

The recently released version 8.0 of PLUS+1® GUIDE and Service Tool now supports Windows 10!
Download it here:

Best regards
PLUS+1® Help desk
Title: Re: Windows 10
Post by: Keithang on April 26, 2016, 09:12:49 AM

We are using Plus+1 with Windows 10-no issues, working fine.
Title: Re: Windows 10
Post by: FluidPowerTom on April 26, 2016, 05:19:03 PM
I'm using Windows 10 as well.  No issues
Title: Re: Windows 10
Post by: Richard on May 24, 2017, 04:59:12 PM

I've just made the switch to Windows 10 and also to Guide 9.1.6 at the same time.
Within Guide I can not see my network drives.  In all other software on my PC from Microsoft and various others I can.

Has anyone else experienced this and found a solution?


Title: Re: Windows 10
Post by: Nilla on May 29, 2017, 09:58:58 AM
Hi Richard!

We have some information in the release notes for GUIDE;
"If you are experiencing problems accessing network locations, then please refer to this website: (
Preferred workaround: If possible, keep your PLUS+1 related files in a source control system, and only check them out into folders that are physically located on your PC.
Alternative workaround: If your IT policies allow it, then modify the UAC setting to its minimum value."

Are you sure you have sufficient administrator access? This is a common issue when not having sufficient administrator access. I think the definition of admin access could have been changed a little bit in Windows 10. I've attached a document for you with some steps to see you have sufficient admin access.

Best regards
PLUS+1 Helpdesk
Title: Re: Windows 10
Post by: Marbek_Elektronik on September 29, 2018, 03:12:34 PM
now, Windows 7 is supported until 2020-01. Time to change to Windows 10 ;-)

What Windows 10 version do you use?

Does Guide and ServiceTool run under Windows 10 Home, Pro and Enterprise ?

Title: Re: Windows 10
Post by: acmall on October 01, 2018, 08:59:57 AM
Running Windows 10 Pro here and have not had any major problems.

The only minor issue I have noticed with the Service Tool on some of our laptops is that the Windows display scaling needs to be set to 100% or the menu text in Service Tool will be blurred. Depending on the display resolution 100% is not always the Windows default setting and changing it to 100% makes text to small to read so you end up having to live with the blurred text in Service Tool. Not sure if this also affects Guide.

Title: Re: Windows 10
Post by: Nilla on October 01, 2018, 03:29:47 PM
Hi guys!

@acmall both PLUS+1 GUIDE and Service tool have so far had the requirement of the display setting needing to be 100%. You can find the following in the release notes for them both;
"The tool only supports the setting "100%" in "Display / Make text and other items larger or smaller"."

@Marbek_Elektronik we support all versions of Win10 that run on the specified hardware (x86-64).

Please see the release notes (always found under menu Help in PLUS+1 GUIDE and Service tool) for more details!

Best regards
PLUS+1 Helpdesk