PLUS+1 User Forum

PLUS+1™ Software => Telematics => Topic started by: FluidPowerTom on July 28, 2021, 08:32:27 PM

Title: Configurations sometimes not all showing up on PLUS1 CONNECT
Post by: FluidPowerTom on July 28, 2021, 08:32:27 PM
Title says it all.  I thought I was crazy the first time it happened or that I'd accidentally deleted my latest Configuration version, but now it's happening again.  Then some days later when I logged in the version I thought had disappeared was back. 

This morning I was able to see all of the several versions of this Configuration I made, and for some reason right now I can only see a few of them.

EDIT:  What I've learned is that some of the configuration versions only show up in the Danfoss default group.  Why would only versions 4, 5, and 7 show up in the customer's subgroup but all versions up through 8 show up in the default group?  I could be mistaken, but I think they were all made in the subgroup.
Title: Re: Configurations sometimes not all showing up on PLUS1 CONNECT
Post by: jlindholm on August 10, 2021, 09:51:36 AM
Hello Tom.
Please create a ticket by your findings here https://danfoss.secure.force.com/dpscustomersupport?product=connect (https://danfoss.secure.force.com/dpscustomersupport?product=connect)
I think the IoT team can give you some answers.

BR
Jonas