Recent Posts

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1
Tor, THANK YOU! That was driving me nuts.  I could not manually add the files and the update center was not doing anything.

So if anyone else has the same issue, deleting the BookCase.xml file worked for me.

Thank you again,
Brian F.
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PLUS+1 Service Tool / Re: Download Progress Bar
« Last post by dlewis on Today at 03:59:58 PM »
I got it !!!

Somehow the portion of the screen that shows the progress bar got pulled all the way to the bottom of the screen.  I didn't see it until I FULLY expanded the window.  Then I was able to see a glimpse of what I was missing.  I was then able to drag that part up to the middle of the screen so that when I resize the window to normal I can see the Progress Bar.

I hope this helps anyone that has the same issue in the future.
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PLUS+1 Service Tool / Re: Download Progress Bar
« Last post by dlewis on Today at 03:04:27 PM »
Looks like I'll need to contact tech support.  I uninstalled the Service Tool, rebooted the computer and then reinstalled and nothing changed.
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PLUS+1 GUIDE / Re: Installing V260 Display hardware files in Guide 2022.2.5
« Last post by Tor on Today at 11:40:30 AM »
Hello,

Yes, there seems to be a bug.

When installing a HWD file from the Update Center it's not always visible in GUIDE. Then you can install it manually as acmall mentioned.
In some cases not even that works, so we have found a workaround.

"The work around is to have PLUS+1 GUIDE closed and navigate to the following directory.
C:\Users\your logon\AppData\Roaming\Danfoss\PLUS1\2022.2\Data\GUIDE\HardwareBookcase
and delete the BookCase.xml.
When PLUS+1 GUIDE 2022.2 is restarted the BookCase.xml will be recreated and updated."

I'm not 100% sure if it helps you, but you can try.
If it doesn't, please report it here: https://danfoss.secure.force.com/dpscustomersupport/?product=software


Good Luck.
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One could also make the update software an install-free executable. That would make the perception of a "long procedure" shorter
6
Hello,

Sorry about the late reply, but summer vacation got in the way.

I don't have a good answer to why it was the way it was, or why it is the way it is. Who knows about tomorrow?  I don't make the decisions.


"In fact, why not just let them download it directly once they've filled out the form?"

Yes the preferred way to get the PLUS+1 Tools, files and document are to use the PLUS+1 Update Center.
One place to find what you need.

No more "web hunting" for the latest files, no forms to fill in, no emails with download links that never shows up because of different reasons. You have to spend 1 minute to create an account to use it.
How to use it: https://youtu.be/4n8f8ri-poY

With that said, it's not the perfect tool for everybody, especially if you don't want to install another software. But you seem to have found the workaround to keep the setup files and share.


Your inputs are very much appreciated and are shared with the correct people.

Have a nice day.
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I just downloaded and installed it in 2022.2.5 without error, appears to be working ok here. The only minor issue was I had to install it manually as the Update Centre didn't do it automatically after download. I have had to manually install all the HWD files downloaded with this version so far.
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PLUS+1 Service Tool / Re: Download Progress Bar
« Last post by Tor on Today at 07:47:13 AM »
Hello dlewis,

The progress bar in the PLUS+1 Service Tool is still there, at least when I test it in v2022.2.5.
If you still have the issue after a restart of the PC and/or Service Tool please create a case here: https://danfoss.secure.force.com/dpscustomersupport/?Product=service


Have a nice day.


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Controllers / Re: POU Variable RETAIN
« Last post by macbahi on August 15, 2022, 06:56:29 PM »
Hi Acmall,

Sorry to be late I was in vacancy.

It's ok now. It was mistake in call function.

Thank you very much.

With best regards
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PLUS+1 GUIDE / Installing V260 Display hardware files in Guide 2022.2.5
« Last post by BrianF on August 15, 2022, 05:59:53 PM »
Has anybody installed the latest v2.6 DP700 hardware file in Guide 2022.2.5?  They work in Guide 2022.1.4.

I have a new project that I am working on and I can't open the file in 2022.1.4 because I started it in 2022.2.5 and 2022.1.4 can't open the project because the screen repository file format changed between the versions.


When I try to install the hardware file in 2022.2.5 I get an *** ERROR 53 *** [PLUS1_IDE] INTERNAL: CAN NOT RECONIZE FILE FORMAT {....\CommonData\GUIDE\Hardware\70083351V260\DP700_70083351v260.hwd}

Thank you,
Brian F.
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